Please browse our frequently asked questions below. If you are unsure or have a question that is not listed here, check out our training videos here or contact our friendly admin team on 9776 4555.

  What is the cut-off time for placing an order?

  • Orders must be placed by 4pm on the day before you require delivery. (E.G. An order for delivery on a Wednesday must be completed by 4pm on Tuesday.)

  What if I made a mistake or need to change an order?

  • Once your order has been completed on BDDonline it cannot be changed online. For changes to an order after completion you can call our office on 9776 4555 during business hours up to 5pm on the day before delivery.

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